Your stay, from arrival to departure

Check-in is from 14:00 to 20:00. Guests are asked to give their arrival time in advance: reception is unstaffed from 13:00 to 14:00 and after 20:00, and guests arriving then collect their key from the desk by the entrance, following instructions sent beforehand.
At check-in a photo ID and a credit card are required. The minimum age to check in is 18.
Check-out is from 7:00 to 10:00. A key not returned on departure is charged at €10.
Rooms are made up between 10:00 and 14:00, only when the room is empty and the key has been taken out.

Cancellation

Cancellation is free up to 5 days before arrival. In some periods of the year, for example during Arezzo Christmas City and in summer, different conditions apply and are shown at the time of booking.

Breakfast

There are two rates, with breakfast or room only, chosen at the time of booking. Buffet breakfast is served from 7:30 to 10:00.

Children

Children of all ages are welcome. From the age of 12 they pay the adult rate.
A cot is available on request at €15 a night and an extra bed on request at €20 a night. They are not included in the booking total and are paid at the hotel.
The number and ages of children must be stated in the booking.

City tax

City tax is €3 per person per day; under 12s are exempt. The rules are those on the Comune di Arezzo page on the tourist tax (in Italian).

Pets

Pets are allowed on request, with a €20 supplement per stay, to be mentioned at the time of booking.

Facilities

Private parking and Wi-Fi are included in the price. The outdoor pool is open from the first week of June to the first week of September, 10:00 to 19:00. The gym is for hotel guests only. Laundry is available on request, for a charge.

Terms and conditions